Appointments

Make an appointment by visiting our Consulting Room.

Appointments are bookable up to 4 weeks in advance.

Extended Surgeries

We offer appointments for patients who work and cannot attend surgery easily during normal opening hours.

These are on a four week rota:

  • Week 1 – Tuesday 18:30-19:30 (2 GPs)
  • Week 2 – Thursday 18:30-19.30 (3 GPs)
  • Week 3 – Saturday 08:00-11:30 (2/3 GPs Plus Nurse Chronic Disease Clinics),  8:30-11:30 (1/2 Nurses, not bookable online)
  • Week 4 – Monday 18:30- 19:30 (1 GP)

These may be adjusted slightly depending on availability of GPs.

Urgent Appointments

If you feel you cannot wait for a routine appointment you will be offered an on the day urgent appointment with the duty GP. These appointments are offered for urgent issues only, not for ongoing problems.

Appointment times will be allocated for these appointments but may not be the time that you are seen. Please be aware that there may be a long wait to be seen. You will be asked to attend in the morning up to 10:30.

In the afternoons should you have an urgent medical issue that cannot wait until the next morning please telephone the surgery – you may be called back by a Nurse or GP to decide if you need to be seen that day or if the issue can be resolved over the telephone.

Our reception staff are trained to ask brief information from patients as to why the appointment has been requested. This is to ensure that you receive the most appropriate medical care from the most appropriate health professional.

Any information given by you is treated strictly confidentially.

We cannot guarantee which GP you will be seen by.

Nurse Clinics

Our nurses see people by appointment for nursing matters such as vaccinations, cervical smears, suture removal, ear wash-outs and dressings, etc. They do not run a walk-in clinic.

Both our GPs and nurses run clinics for chronic diseases. Those people affected will be called up annually for a chronic disease check-up or asked to complete the relevant online form. It is very important that you make and keep appointments for this. If you do not wish to attend these review clinics, we will ask you to put that in writing to us.

Telephone Advice

Telephone advice can be useful for a number of problems. Telephone advice can be given between surgeries by a doctor or nurse. Please phone the surgery to request telephone advice as early as possible.

Cancellations

If you are unable to attend, please cancel your appointment as soon as possible so that we can offer it to another patient.

Text Message Reminders

You can now register to receive information by text message on your phone regarding appointments and health care.

If you wish to register for this messaging service, please contact the practice.

Integrated Primary Care Access Service

GP practices in our area are making it easier for you to make appointments at times which suit you. For more information on this service please view our Primary Care Access Service page.